We believe in the transformative power of skincare backed by medical expertise.
At Avena Clinic, we believe that skin health must be prioritised. As part of this commitment, all of our clinic patients receive a complimentary in-person skin consultation and a bespoke skincare plan. If you're not booking a treatment but are seeking to improve your skin and future-proof it against the effects of ageing, you can schedule an online skin consultation with Dr Hen.
Beyond traditional over-the-counter products, medical skincare can only be prescribed by a doctor and is crafted with clinically proven, active ingredients for unparalleled results. These formulations visibly enhance skin texture, tone, and overall appearance while actively preventing signs of ageing, addressing concerns like fine lines, hyperpigmentation and acne. Dr Hen is not affiliated with any skincare company, meaning she cherry-picks the most suited products from a wide range of brands, providing a personalised skincare journey tailored to your skin type, concerns and goals.
The Avena Approach
Step 1:
Visit our online booking platform to schedule a virtual skin consultation with Dr Hen, from the comfort of your own home. Choose a convenient time that fits into your schedule. Before your consultation, you'll be asked to send photos of your skin and fill out a detailed questionnaire about your skin concerns, current skincare routine and lifestyle factors. This information allows Dr Hen to understand your unique needs.

Step 2:
During your consultation, Dr Hen will discuss your skin concerns, explore your skin goals and assess your unique skin type.
As part of this process, you will go through the products you currently use at home. This interactive session allows you to ask questions and receive expert guidance on your existing skincare routine.
Step 3:
After obtaining your main skin concerns and goals, Dr Hen will share her screen to demonstrate the key points discussed. The anatomy of the skin will be explored, along with the top personalised ingredients recommended for you.
This educational segment ensures that you understand the rationale behind your skincare plan and empowers you with knowledge about your skin.


Step 4:
If you decide to go ahead and purchase any products from your bespoke skincare plan, they will be delivered straight to your door in a personalised box, within a few days.
Alongside the products, you will receive comprehensive instructions on how to effectively use your skincare regimen.
Your skincare journey doesn't end with the arrival of your personalised plan. Dr Hen is committed to being your lifelong skin doctor. After your products arrive, you will be supported through regular check-ins. Share progress photos for ongoing monitoring, receive expert guidance over WhatsApp for any questions or concerns, and rest assured that your skincare plan will adapt to your changing needs, helping you maintain healthy skin for life.